What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and the payment method details you register — whether that is bKash, Nagad or Rocket. This information is used to verify your identity, process your deposits and withdrawals, and keep your account secure.
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We also collect device and session data, including your IP address, browser type and the pages you visit inside the lobby. This helps us detect unusual login attempts and keep your wallet safe. When you make a transaction through a local payment rail such as Rocket,
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the transaction reference is logged against your account for dispute resolution. We do not sell your personal data to third parties for marketing. Data shared with payment processors — including the mobile wallet providers you use — is governed by their own privacy terms as well
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as ours. We retain account data for as long as your account remains active and for a defined period after closure, as required by applicable rules in the regions where we operate. Eligibility and data-handling obligations depend on your local law and the eligible region you
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access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.